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Shipping & Returns
We stand behind every product with a quality guarantee and hassle-free returns.
Shipping Information
- Free standard shipping on orders over $100
- International shipping available
- 2-3 business day processing time
- Tracked shipping available
- Express shipping options available
Standard Shipping: 5-7 business days (Free on orders $100+)
Express Shipping: 2-3 business days ($24.99)
Overnight Shipping: Next business day ($49.99)
International: Varies by location. Calculated at checkout. Customs duties are customer responsibility.
All orders ship with tracking. You’ll receive a tracking number via email once your order ships.
Returns & Refunds
- 30-day money-back guarantee
- Free returns on defective items
- Return shipping costs are refundable
- No questions asked policy
- Full refund within 5-7 business days
30-Day Guarantee: If you’re not completely satisfied, return for a full refund within 30 days of purchase. Product must be in original, unused condition.
Defective Items: If your product arrives damaged or defective, contact us immediately. We’ll provide a replacement or full refund with prepaid return shipping.
Return Process: 1) Contact support@averionhair.com. 2) Receive return label. 3) Ship package back. 4) Refund issued within 5-7 business days of receipt.
Exceptions: Custom orders and clearance items are final sale.
Complete Return Policy
What Can Be Returned?
- All wigs in original condition
- Unopened bundles
- Defective products
- Wrong items sent
- Custom orders
- Clearance items
Return Timeline
- 30 days from delivery date
- Free return shipping on defects
- Refund: 5-7 days after receipt
- Label provided automatically
- Contact support anytime