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Hair Care Academy

The complete care guide

Raw hair is real, cuticle-intact human hair - treat it like the healthiest version of your own and it rewards you with months of shine, movement, and body. Below is the full routine, step by step: washing, conditioning, detangling, heat, colour, installs, curl restoration, and the nightly habits that make it all last.

Washing & cleansing Raw hair has an intact cuticle, so it behaves like healthy growing hair - but it no longer receives natural scalp oils. Cleansing gently, in the right direction, is what keeps it shiny instead of dry and matted.

How often Every 7-10 wears, or when product build-up makes the hair feel heavy or dull.

The routine

  1. Detangle fully before water touches the hair (see Detangling) - wet tangles turn into breakage.
  2. Rinse under lukewarm water, letting it run downward from root to tip so the cuticle stays flat.
  3. Emulsify a coin-size amount of sulfate-free shampoo in your palms, then smooth it down the hair in one direction. Never scrub, pile, or circle the hair.
  4. For a wig or weft, gently massage the base/track to lift residue, then let suds glide down the length.
  5. Rinse until the water runs completely clear - leftover shampoo is a leading cause of dullness.
  6. Follow immediately with conditioner (next section) before the hair air-dries.

Do

  • Use lukewarm water - warm to open, cool final rinse to seal the cuticle and boost shine.
  • Choose a sulfate- and paraben-free shampoo made for human hair.
  • Work in the direction of growth, root to tip.

Avoid

  • Hot water, which lifts the cuticle and causes frizz and shedding.
  • Piling hair on top of the head or scrubbing in circles.
  • Shampoo with heavy silicones or sulfates that strip and coat the strand.

Stylist tips

  • Clarify once a month with a gentle chelating wash to remove hard-water minerals and product build-up.
  • For installed units, cleanse the leave-out and your natural hair on the same schedule to blend seamlessly.
Conditioning & moisture Because extensions and wigs are disconnected from the scalp, hydration has to be reintroduced from the outside. A consistent conditioning rhythm is the single biggest factor in how long a bundle stays soft and full.

How often Rinse-out conditioner every wash; deep condition every 2-3 washes; leave-in daily as needed.

The routine

  1. After shampooing, squeeze out excess water so the conditioner can absorb rather than slide off.
  2. Apply conditioner from mid-length to ends, avoiding the wefts/base to prevent slipping and loosening.
  3. For a deep-conditioning treatment, comb through with a wide-tooth comb, cover with a plastic cap, and leave 20-30 minutes (add gentle heat with a warm towel to boost penetration).
  4. Rinse with cool water until the hair feels slippery-clean, not coated.
  5. On damp hair, smooth a pea-size amount of leave-in or lightweight oil through the ends only.

Do

  • Keep a rotation: a lightweight daily leave-in plus a richer weekly mask.
  • Concentrate moisture on the ends, which are the oldest and driest part of the hair.
  • Use a hydrating mask after any colour service or heavy heat use.

Avoid

  • Applying conditioner or oil to the wefts, bonds, or wig cap - it loosens tracks and shortens install life.
  • Heavy butters and greasy oils that weigh raw hair down and attract dust.
  • Skipping conditioner after clarifying or colouring.

Stylist tips

  • A few drops of argan or grapeseed oil on damp ends restores shine without build-up.
  • If hair feels gummy or over-soft, you are over-conditioning - clarify and cut back to every third wash.
Detangling Ninety percent of shedding and breakage happens during detangling done wrong. The rule is simple: always start at the ends and work up, and always be gentle.

How often Before every wash, and daily for worn units - more often for curly textures.

The routine

  1. Section the hair into two to four parts and clip away what you are not working on.
  2. Start at the very ends with your fingers, gently separating knots.
  3. Move to a wide-tooth comb or a loop/wet brush, working up in one-inch increments toward the root.
  4. Hold the hair above the section you are combing so tension pulls on your hand, not the wefts or roots.
  5. For curly or wavy hair, detangle with conditioner in and slip added, then re-clump the curls.

Do

  • Detangle dry (or with slip) before washing.
  • Use a wide-tooth comb or a brush designed for extensions.
  • Be patient - two extra minutes here saves weeks of shedding.

Avoid

  • Fine-tooth combs and hard bristle brushes that snap the strand.
  • Brushing soaking-wet hair with no product - it is at its most fragile.
  • Yanking through a knot instead of working it loose from the bottom.

Stylist tips

  • Keep a spray bottle of water + a little leave-in nearby to add slip on the go.
  • Curly bundles hold their pattern best when detangled only on wash day, in the shower.
Heat styling & protection Raw human hair can be flat-ironed and curled like your own - but every pass of heat spends a little of its lifespan. Protect first, use the lowest effective temperature, and give the hair heat-free days.

How often Style with heat only when needed; aim for at least a few heat-free days each week.

The routine

  1. Always apply a heat protectant to fully dry hair before any hot tool.
  2. Set tools to 150-180°C (300-350°F) for most styling; stay under 200°C (390°F) even for stubborn textures.
  3. Take small sections and make a single, smooth pass rather than repeated passes.
  4. Let curls cool fully in place (pin them) before touching them - this sets the style and reduces heat time.
  5. Finish with a drop of oil on the ends to seal.

Do

  • Use a quality ceramic or tourmaline tool with adjustable temperature.
  • Air-dry to 80% before blow-drying on a cool-to-warm setting with a nozzle pointing down.
  • Give coloured or older hair extra heat-free recovery days.

Avoid

  • Maxing out the temperature 'to be quick' - it scorches the cuticle permanently.
  • Flat-ironing wet or damp hair (you will hear it sizzle - that is damage).
  • Skipping heat protectant, ever.

Stylist tips

  • Overnight heatless styles - braids, flexi-rods, a silk-wrapped bun - give beautiful waves with zero heat.
  • If ends look wispy or won't hold a curl, they are heat-fatigued; dust the very tips and rest the heat.
Colouring & toning Raw hair takes colour beautifully because the cuticle is intact - but bleaching is still a chemical process. Lift conservatively, tone thoughtfully, and rehydrate hard afterward.

How often As desired - but always strand-test first, and deep condition after every service.

The routine

  1. Strand-test on a hidden weft or a small section to confirm the lift and timing before committing.
  2. Work on dry, product-free hair; a clarifying wash the day before helps colour take evenly.
  3. Lift gradually - going one to two levels at a time over sessions is far safer than one harsh bleach.
  4. Rinse thoroughly, then apply a bond-building or protein treatment to restore strength.
  5. Tone to neutralise brass, then seal with a deep hydrating mask.

Do

  • Use a professional colourist for any lift beyond a couple of levels, especially on wigs and closures.
  • Follow every colour service with protein + moisture to rebuild the strand.
  • Keep coloured hair on a gentler heat and washing schedule.

Avoid

  • Box dye and high-volume developer on a whole unit without testing.
  • Bleaching curly textures aggressively - it can loosen the curl pattern permanently.
  • Colouring right before an event with no recovery window.

Stylist tips

  • Pre-bleached and coloured units are more porous - they drink moisture, so condition more often.
  • A blue or purple shampoo used sparingly keeps blondes and greys from turning brassy.
Installs - wigs, closures & frontals A natural, undetectable result is about preparation and a secure, comfortable foundation. Our Melt Grip System™ is engineered for a hairline that melts seamlessly and holds through daily wear.

How often Refresh the install every 1-3 weeks depending on adhesive and lifestyle; give your scalp breaks between installs.

The routine

  1. Prep your natural hair: cleanse, condition, braid down flat, and wear a breathable wig cap.
  2. Cleanse the hairline skin and let it fully dry - oil-free skin is what makes a melt last.
  3. Customise the lace: pluck the hairline for density, and (if you tint) match it to your skin before applying.
  4. Apply the Melt Grip System™ in thin layers along a clean hairline, letting each layer become tacky before laying the lace.
  5. Lay the lace, press with a damp cloth, and use the elastic-band 'melt' method for 10-15 minutes to set an invisible bond.
  6. Style off the face first, then cut the lace following your natural hairline in small, irregular snips.

Do

  • Start with clean, oil-free skin and fully braided-down natural hair.
  • Use thin, patient adhesive layers - thin and dry beats thick and wet.
  • Take the unit off gently with the proper adhesive remover.

Avoid

  • Applying over moisturiser, sunscreen, or oily skin - the bond will lift.
  • Ripping the lace off dry, which stresses both the unit and your edges.
  • Sleeping in an aging install instead of refreshing it.

Stylist tips

  • Protect your natural edges - alternate install methods and take glue-free rest weeks.
  • Keep the knots bleached or tinted and the parting clean; that, more than anything, sells a natural scalp.
How all seven work as one system Averion is not a product line - it is a layered chemical installation system. Each product prepares, bonds, protects, or removes the layer before it; no product works alone. This is the chemistry behind the Installs guide above.
Step Product / tool Chemical role What it does
1 Scalp Prep Spray™ Surface conditioning, degreasing & primer base Removes oils, balances the scalp, and creates a controlled adhesion surface.
2 Install Lock Spray™ Adhesion polymer layer Forms a flexible bonding film for lace adhesion.
3 Melt Band™ Compression physics layer (mechanical tool) Applies pressure to activate polymer bonding and lace conformity.
4 Mousse System™ Polymer sealing & lace fusion layer Softens the lace edge and blends the adhesive line visually into the scalp.
5 Edge Control Edge boundary stabilization layer Locks baby hairs and seals hairline micro-frizz zones.
6 Silk Serum™ Protective topcoat layer Seals shine, reduces friction, and protects the installed unit.
7 Lace Release™ V2.1 Reverse solvent system Breaks polymer chains and safely dissolves adhesive from skin and lace.

The chemistry, phase by phase

  1. Phase 1 - Prep (scalp chemistry reset)

    Alcohol Denat. removes surface lipids; Niacinamide + Zinc PCA stabilize the scalp environment; PVP + AMP-Acrylates create a micro-anchoring surface; Salicylic Acid lightly exfoliates.

    Result: A clean, adhesion-ready surface.

  2. Phase 2 - Bond creation

    The polymer film forms a flexible adhesive layer as water and solvent evaporate, locking in a reversible polymer network.

    Result: A semi-permanent but flexible bonding layer.

  3. Phase 3 - Mechanical activation

    Melt Band™ compression forces polymer chains closer together; pressure improves adhesion density and helps prevent lift during curing.

    Result: Stronger molecular bonding of the adhesive layer.

  4. Phase 4 - Lace integration

    Mousse System™ breaks surface tension at the lace interface and softens the polymer edge transition, creating a seamless melt effect.

    Result: Seamless lace-to-skin blending.

  5. Phase 5 - Edge stabilization

    Edge Control applies a secondary polymer film at the hairline, reducing micro-lift zones and locking fine hairs into the adhesive matrix.

    Result: A reinforced perimeter seal.

  6. Phase 6 - Surface protection

    Silk Serum™'s silicone and ester film coats the hair surface, reduces friction between lace and environment, and helps resist humidity breakdown.

    Result: Long-wear protection and shine.

  7. Phase 7 - Removal (reverse chemistry)

    Lace Release™ V2.1 solvents penetrate the polymer chains and break the adhesive bonds - not the skin's own bonds; emulsifiers lift residue cleanly while the skin-recovery actives restore the barrier.

    Result: Clean removal with minimal trauma to the scalp.

Curl & wave restoration Curly and wavy textures relax over time from heat, tension, and wear. The pattern is recoverable - the secret is water, slip, and letting the curl re-form on its own.

How often Refresh curls on each wash day; a full restoration whenever the pattern has dropped.

The routine

  1. Wash and condition as normal, leaving a little conditioner in for slip.
  2. While soaking wet, apply a curl cream or leave-in and rake it through with fingers or a wide-tooth comb.
  3. Section the hair and scrunch upward toward the root to encourage the curl to clump and spring.
  4. Optionally twist or finger-coil sections, or set on flexi-rods for a tighter, uniform pattern.
  5. Air-dry, or diffuse on low heat/low speed without disturbing the curls until fully dry.
  6. Once dry, scrunch out any crunch with an oiled palm to reveal soft, defined curls.

Do

  • Restore curls on wet hair - the pattern re-forms as it dries.
  • Use a diffuser and hover; don't shake the curls while wet.
  • Scrunch upward, always toward the scalp.

Avoid

  • Brushing curly hair dry, which shatters the pattern into frizz.
  • Touching curls repeatedly as they dry.
  • Heavy gels that leave the hair stiff and dull.

Stylist tips

  • A microfibre towel or cotton tee 'plops' curls dry with far less frizz than a terry towel.
  • Deeply hydrated curls hold their shape longest - never restore on thirsty hair.
Nightly routine & storage What you do at night, and how you store a unit between wears, quietly decides whether a bundle lasts three months or a year.

How often Every night for worn hair; proper storage every time a unit comes off.

The routine

  1. Gently detangle and loosely braid, twist, or pineapple the hair before bed.
  2. Sleep on a silk or satin pillowcase, or wrap the hair in a silk scarf/bonnet.
  3. For wigs, remove nightly when possible and place on a wig stand or mannequin to hold the style.
  4. When storing longer term, detangle, wash, fully dry, then keep it in a breathable satin bag or the original box - never damp, never sealed in plastic.

Do

  • Silk/satin everything at night to cut friction and moisture loss.
  • Store units clean and bone-dry to prevent mildew and odour.
  • Keep a wig on a stand so the cap and style hold their shape.

Avoid

  • Sleeping on cotton, which drinks moisture and roughs up the cuticle.
  • Going to bed with loose, unwrapped hair.
  • Storing hair damp or crushed at the bottom of a drawer.

Stylist tips

  • Rotating between two units doubles the lifespan of each by giving them rest days.
  • Label stored units with their last wash date so you know when to refresh them.

Your care rhythm

The whole routine, reduced to how often each thing happens.

Task How often
Detangle Daily when worn; always before washing
Rinse-out conditioner Every wash
Wash / cleanse Every 7-10 wears
Deep condition / mask Every 2-3 washes
Clarify (build-up + minerals) About once a month
Refresh install Every 1-3 weeks
Protein / bond treatment After colour, or monthly for worn hair
Trim / dust the ends Every 8-12 weeks as needed

Common questions

How long should my hair last?

With this routine, raw hair commonly lasts a year or more of regular wear. Longevity comes down to gentle washing, consistent moisture, minimal high heat, and silk at night. Colour and heavy heat shorten that window, so care for treated hair more attentively.

Why does my hair feel dry even though it's real human hair?

Extensions and wigs no longer receive oils from your scalp, so all their moisture has to be reintroduced. Dryness almost always means it's time to deep condition, ease off heat, and switch to a sulfate-free wash. Focus moisture on the ends.

My hair is shedding - is it defective?

A few strands is normal. Excess shedding usually traces back to detangling from the roots down instead of the ends up, brushing soaking-wet hair, hot water, or conditioner reaching the wefts. Correct those and shedding drops off quickly. If a weft is unravelling, seal the track rather than cutting it.

Can I colour or bleach it myself?

Raw hair takes colour well, but bleaching is still chemical. Always strand-test, lift gradually, and rebuild with protein and moisture afterward. For anything beyond a couple of levels - and for wigs, closures, and curly textures - use a professional colourist.

How do I keep my curls from going straight?

Minimise heat and tension, and restore the pattern on wet hair with slip: scrunch upward, let it dry undisturbed, and keep it deeply hydrated. Detangle curly textures only on wash day, in the shower, with conditioner in.

How do I make my install look undetectable?

Start with oil-free skin and fully braided-down hair, tint or bleach the knots, keep the parting clean, and apply the Melt Grip System™ in thin, patient layers. Cut the lace in small, irregular snips that follow your natural hairline.